Terms of Engagement


Service Provider: WorkplaceDisputes.ie

1. Scope of Services

WorkplaceDisputes.ie provides advice, representation, and support in employment-related matters, including internal workplace processes, external negotiations, and Workplace Relations Commission (WRC) proceedings.

You may engage our services under one of the following options:

Option 1 – Pay-As-You-Go

  • €100/hr + VAT (€123 incl.)
  • €500 deposit required to begin (credited toward time)
  • Billed in €500 top-ups as work progresses
  • No success fee taken from any award or settlement

Option 2 – Full Representation

  • Fixed fee: €1,500 + VAT (€1,845 incl.)
  • Covers up to 6 months of unlimited support, including WRC representation
  • 20% + VAT success fee applies only to any settlement/award above the fixed fee

Payment plans are available for both options.

2. Client Responsibilities

You agree to:

  • Provide full and accurate information regarding your case
  • Respond to communications promptly
  • Comply with agreed payment terms

3. Confidentiality

All information shared with WorkplaceDisputes.ie is treated as confidential and will not be disclosed to third parties without your consent, unless required by law or court order.

4. Termination

You may end the engagement at any time by written notice. We reserve the right to withdraw from acting where:

  • Payment is not received as agreed
  • You fail to cooperate or act in good faith
  • Continued engagement would be inappropriate or unethical

Time already spent remains payable.

5. Data Protection

Your data will be handled in line with GDPR.

6. Limitation of Liability

We provide expert employment advocacy and representation. WorkplaceDisputes.ie is not a law firm and does not provide legal advice. While we act in your best interests, outcomes cannot be guaranteed. We are not liable for any indirect or consequential loss arising from the service provided.

7. Communication

We communicate via email, phone, and messaging (e.g. SMS/WhatsApp). You are responsible for checking communications regularly and providing timely responses. Written correspondence may be used in dispute resolution or legal proceedings unless otherwise agreed.

8. Intellectual Property

Documents and materials we provide are for your personal use only and remain the intellectual property of WorkplaceDisputes.ie. They may not be shared or reused for commercial or third-party purposes without written consent.

9. Conflict of Interest

We will not act for any party whose interests conflict with yours in the matter. If a conflict arises, we will notify you and may withdraw if appropriate.

10. Dispute Resolution

If a dispute arises between you and WorkplaceDisputes.ie, we will aim to resolve it informally. If unresolved, both parties agree to consider mediation before taking legal steps.

11. Governing Law

These Terms are governed by Irish law. Any disputes shall be subject to the exclusive jurisdiction of the Irish courts.

By replying "I accept Option 1" or "I accept Option 2", you confirm that you have read and agreed to these Terms of Engagement. 

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